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Contact us
Contacts for information and questions related to the Department of Licenses and Inspections (L&I).
Jump to:
- District offices
- Notice of completed repairs
- License questions
- Permit and code questions
- Property certifications
- Appeals
- Dangerous buildings
- Vending
- Vacant properties
- Nuisance properties
- Property abatement bills
- Audits and investigations
- Litigation
- Unsafe or unlicensed contractors
- Complaints or general information
- Media inquiries
District offices
You can visit the L&I district offices to get help with requesting a statement of outstanding fees for re-inspections and case-files, requesting a status of your violation and permit, and getting general information about complying a violation on your property or about general eCLIPSE related questions. The district offices can’t process applications or payments at this time.
You must schedule your inspections online using eCLIPSE or through the IVR system by calling (215) 255-4040.
L&I inspectors are stationed at district offices across Philadelphia.
East District
7522 Castor Ave.
Philadelphia, PA 19152
Code Enforcement Unit
(215) 685-0535
Email
Construction Unit
(215) 685-0580 or (215) 685-0583
Email
North District
1512-14 Cecil B. Moore Ave.
Philadelphia, PA 19121
Code Enforcement Unit
(215) 683-0575
Email
Construction Unit
(215) 683-0580 or (215) 683-0584
Email
Central West District
2401 Walnut St., Suite 502
Philadelphia, PA 19103
Code Enforcement Unit
(215) 686-2596
Email
Construction Unit
(215) 685-3789 or (215) 685-3790
Email
South District
1100 Wharton St., 2nd Floor
Philadelphia, PA 19147
Code Enforcement Unit
(215) 685-1510
Email
Construction Unit
(215) 685-1576 or (215) 685-1578
Email
Central East District
667 N. Broad St., 3rd floor
Philadelphia, PA 19123
Code Enforcement Unit
(215) 685-3917
Email
Construction Unit
(215) 685-3786, 3787, 3788
Email
You can also use the map to find districts and district offices.
Districts and district offices
- Districts
- District offices
Notice of completed repairs
For notice of completed repairs, submit the notice of completed repairs formto the Department of Licenses and Inspections (L&I) or call 311 or (215) 686-8686 if outside Philadelphia.
License questions
For help navigating eCLIPSE with submitting your license application, you can engage in a Chat session. The Chat hours are between 9:00 a.m. to 1:00 p.m.
To speak with a License Issuance agent, you must schedule a virtual or in-person appointment.
For all other licensing questions, submit an online request to the Department of Licenses and Inspections (L&I) . You will receive a response within 2 business days.
For general questions, call 311 or (215) 686-8686 if outside Philadelphia.
Permit and code questions
| Resources | Description |
|---|---|
| In-Person appointment | Submit paper applications. Plan pick-up. Copy requests. |
| Virtual appointment | Assistance with filing new electronic applications, including make-safe permits and permit fee waivers. Questions about electronic application rejection (prior to examiner review). |
| Chat session (9:00 a.m. – 1:00 p.m.) | For help navigating eCLIPSE. |
| Plans examination appointment | Request a flood protection scoping meeting. Request a multi-phased project scoping meeting. Schedule an appointment with an L&I examiner to discuss additional information requested on an open application. |
| Preliminary review | Request a preliminary project meeting ora preliminary plan review. |
| Online help form | Code and processing questions. Request a release on a permit issuance hold. Status of a late review. Other permit related questions. |
| 311 (215) 686-8686 if outside Philadelphia | For general questions. |
Property
certifications
For property certification questions, submit an online request to the Department of Licenses and Inspections (L&I).
Appeals
For questions about Board of Building Standards (BBS), Plumbing Advisory Board (PAB), and Board of Licenses and Inspections Review (BLIR) appeals, call (215) 686-2419 or email BoardsAdmin@phila.gov.
You can also mail comments to:
Boards Administration
1401 John F. Kennedy Blvd., 11th Floor
Philadelphia, PA 19102
To file an appeal with the BLIR, BBS, or PAB, you must schedule an in-person appointment.
Dangerous buildings
In the case of an emergency, call 911.
For other inquiries about dangerous buildings, call (215) 686-2480 or email Stephen.Gallagher@phila.gov.
Vending
For questions about vending,call (215) 686-2414 or email Vending@phila.gov.
Vacant properties
For vacant property questions, email VacantPropertyUnit@phila.gov
Nuisance properties
For nuisance property questions, call (215) 686-2515 or email NuisancePropertyUnit@phila.gov.
Property abatement bills
If a property violation is abated using City funds, the property owner is billed for this work.
For a copy of the original invoice that includes details about work done at a property, email LIebills@phila.gov. Original invoices will not list any accrued interest or penalty charges.
To view or pay the invoice, including any interest and penalty charges, visit the Philadelphia Tax Center. Navigate to the “Property” section, then select “Search for a property” to find invoices, liens and debts, and to make a payment.
Audits and investigations
For audit and investigation questions, call (215) 686-2499 or email AIU@phila.gov.
Litigation
Questions
For questions about subpoenas, the Tax Review Board, right-to-know requests, and Municipal Court or Equity Court, call (215) 686-1441/1442.
File a right-to-know request
Refer to theCity’s Open Records Policyfor instructions on how to file a right-to-know request.
Unsafe or unlicensed
contractors
To report unlicensed contractors or unpermitted work, use311’s online form or call 311. If you’re outside Philadelphia, call (215) 686-8686.
After you’ve filed a report with 311, you can submit more information toaddinfoli@phila.gov. Include the 311 case number, address where work is being done, and your phone number or email address.
Complaints or
general information
For complaints or general information, use 311’s online form or call 311. If you’re outside Philadelphia, call (215) 686-8686.
Media inquiries
For media inquiries, contact the Mayor’s Communications Office at Press@phila.gov.
