ServSafe FAQ - Georgia Restaurant Association (2024)

Where can I find a schedule of classes?

How long does the ServSafe® Food Protection Manager Certification and ServSafe® Alcohol Advanced Certification last?

Why do I need the ServSafe® Food Protection Manager Certification Examination Course?

How Do I Re-Test If I Did Not Pass The Certification Exam?

How Much Does The ServSafe® Food Protection Manager Certification Examination Course Cost?

Is the ServSafe® Food Protection Manager Certification Examination online Course and examinations accepted in the state of Georgia?

Where can I find a proctor?

I am already certified, but I lost my certificate, how do I get a new one?

My certification recently expired, how do I get re-certified?

Why do I need to take the course again, if I have already been certified?

What is the ServSafe® Alcohol Advanced Certification Course?

Who should take the ServSafe® Alcohol Advanced Certification Course?

Where can I find a schedule of classes?

The GRA partners with preferred ServSafe® instructors throughout Georgia. Each set their own schedules and course/examination pricing. You can find a calendar of upcoming classes here and a list of the instructors here.

How long does the ServSafe® Food Protection Manager Certification and ServSafe® Alcohol Certification last?

The ServSafe® Food Protection Manager Certification Examination certification is nationally recognized and is valid for five (5) years. Requires a minimum score of 75 percent to receive certification. The ServSafe® Alcohol Certification is valid for three (3) years. Requires a minimum score of 80 percent to receive certification.

Why do I need the ServSafe® Food Protection Manager Certification Examination Course?

Food safety certification is Georgia LAW. This course meets the state's Certified Food Safety Manager (CFSM) requirements and is designed to provide participants with viable information on potentially hazardous foods and safe food handling practices, the HAACP system of food safety; establishing, purchasing, and receiving standards and procedures; designing facilities and selecting appropriate equipment and guidelines for working with regulatory agencies. Participants are trained, tested and certified with the ServSafe® Food Protection Manager Certification Examination.

How do I re-test if I did not pass the certification exam?

An examinee may take the examination twice within a thirty day period, if necessary. If a third attempt is required, the examinee must wait at least sixty days from their last attempt.

There is only one legitimate reason for an examinee to re-test: The examinee did not pass the examination.

To re-take the certification exam, contact the individual or group that facilitated your initial certification exam and tell them that you want to re-take the exam.

How much does the ServSafe® Food Protection Manager Certification Examination Course cost?

The GRA partners with certainServSafe® Instructorsthroughout the state. Prices may vary by instructor, however GRA members do receive a discount. The course price includes the course, examination, and the current edition of the ServSafe® Essentials book with answer sheet.

Is the ServSafe® Food Protection Manager Certification Examination online Course and examinations accepted in the state of Georgia?

Yes, online courses and examinations are recognized in Georgia; however your ServSafe® examination must be proctored by a registered ServSafe® Instructor Proctor.

Where can I find a proctor?

Please note that the GRA does not proctor the online examinations but we work with a number of preferred instructors who can assist you. You may also find a list of proctors at ServSafe.com.

I am already certified, but I lost my certificate, how do I get a new one?

All examinees with a current certificate are able to download or print an eCertificate. Log on to ServSafe.com, click on the Certificates tab, and can choose the "Download certificate" option to print the certificate. You can also request a certificate be mailed to you directly via US Postal Service for a fee of $10. Contact ServSafe® directly at 1-800-765-2122.

My certification recently expired, how do I get re-certified?

It is recommended that you take a one day certification course with examination to get re-certified.

Why do I need to take the course again, if I have already been certified?

It is recommended that you take the course again, because the course material as well as the FDA code changes at minimum of two times during the five year period since you last took the examination.

What is the ServSafe® Alcohol Certification Course?

The ServSafe® Alcohol Certification Course outlines effective responsible alcohol service practices for all front-of-the-house staff. Please note that depending on where you are located in Georgia, your city/county may require additional training supplements.

Who should take the ServSafe® Alcohol Advanced Certification Course?

The ServSafe® Alcohol Certification Course is recommended for all front-of-the-house staff, including bartenders, waiters, hosts, busers, security and valets.

ServSafe FAQ - Georgia Restaurant Association (2024)

FAQs

How many questions can you miss on the ServSafe test to pass? ›

Top ServSafe FAQs

A passing score is 70% or higher. This is obtained by answering at least 56 out of 80 questions correctly. The exam has 90 questions; however there are 10 pilot questions that are for research purposes only.

How to pass the ServSafe test? ›

Certification Process

A passing score for the ServSafe Alcohol Primary Exam is 75%. This is obtained by answering at least 30 out of 40 questions correctly. A passing score for the ServSafe Alcohol Advanced, Proctored Exam is 80% or higher.

Why is the ServSafe test so hard? ›

The ServSafe Manager exam builds upon the Food Handler test content. As a result, there is a lot of material to cover to pass the test successfully. If you have not taken a previous food safety course, there is a higher chance that you will fail.

How many times can you fail the ServSafe exam? ›

You can take the examination twice within 30 days. If you don't pass the exam on your second attempt, you must wait 60 days from your most recent attempt before taking the exam again. No more than four attempts are allowed within a 12 month period.

Is the ServSafe test open book? ›

A: No. Study materials (ie: books, notes, websites, calculators, etc) are not allowed while taking the ServSafe Food Protection Manager Certification Examination. Q: Can I have food or drink during my exam?

How long should you study for ServSafe? ›

Any providers who promise a 30-minute class will probably not be ideal if you are looking to get ServSafe® certified for the first time or looking for a comprehensive course. If this is the first time (and even if it isn't), you want to devote at least 3 hours to studying.

What happens if you don't pass ServSafe? ›

You will be allowed two attempts within 30 days. If you don't pass the certification exam after the second attempt, you must wait 60 days before scheduling another retest. Please note that a new exam must be purchased for every retest. How many attempts do I get on the final exam?

Can I take the ServSafe exam without taking the course? ›

Yes, if you are interested in taking a paper-based version of the ServSafe Exam, you can sign up for any of our in-person locations and take the test there. If you are interested in this option, you can visit our California ServSafe in-person certification options.

Is the ServSafe exam all multiple choice? ›

You may contact the Service Center regarding the status or results of your complaint 30 calendar days after submitting your complaint. What is the format of the exam questions? All exams are multiple choice.

Does the ServSafe exam change every year? ›

A new ServSafe® JTA is performed every five years, and may be revisited if there is a significant change in the role of the food protection manager. This ensures that test developers have the most up-to-date information when writing test questions.

What score do you need on ServSafe? ›

The ServSafe exam will consist of 90 multiple-choice questions. You need to pass the exam with at least a 75% score in order to receive credit for the class and receive the ServSafe Manager certification from the National Restaurant Association.

How many questions can you miss to pass ServSafe? ›

What is the passing score for the ServSafe Food Protection Manager Examination? A passing score is 70% or higher. This is obtained by answering at least 56 out of 80 questions correctly. The exam has 90 questions; however there are 10 pilot questions that are for research purposes only.

How long do ServSafe results take? ›

Certification Process

Results are posted to ServSafe.com within 3 to 4 business days after the National Restaurant Association receives the completed Exam Information Form and Answer Sheets. Online exam results are available within 1 business day or as soon as the proctor submits the exam to be graded.

How many years is ServSafe good for? ›

The National Restaurant Association recognizes the ServSafe Food Protection Manager Certification for a five-year period.

Can I take the ServSafe exam online for free? ›

We have a free hospitality online course for you! ServeSafe and the National Restaurant Association have committed to helping and supporting restaurant workers by offering a free ServSafe Food Handler course and exam! This hospitality course covers 5 key areas: Basic Food Safety.

What kind of questions are on the ServSafe test? ›

Questions include basic food safety, personal hygiene, cross-contamination and allergens, time and temperature, and cleaning and sanitation.

How hard is the ServSafe alcohol exam? ›

The ServSafe Alcohol Advanced exam is more difficult. There are 70 questions but you are only graded on 60 of them. The remaining 10 are “pilot” questions to determine if they will be included in future exams. You need to score at least 80% in order to pass.

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