ServSafe Online Food Manager Certification (2024)

Online Exam + Online Class* $149

How to Get your ServSafe Certification

  1. Complete the Food Manager Course Online at your own pace
  2. Schedule the Online ServSafe Exam* (proctors available 24/7)
  3. Receive your ServSafe Certificate the same day, as soon as you pass!
  4. If you work in Illinois, please click here to see the package for that State.

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*The online exam requires access to a computer (PC or Mac), a working webcam/mic, and a private location.

Click here to test if your system meets the minimum system requirements

Training course not valid in Rhode Island or Illinois.

If you work in Illinois, please click here to see the Online Exam option for that location.

About the Diamond Package

  • 100% Online Training and Certification Solution
  • 100% Online Exam proctor by a live proctor with ProctorU (Desktop or laptop computer with a web camera required). Click here for a quick system check
  • Instant Results
  • Online Course Duration: 4 hours
  • Online Course Language: Available in English and Spanish
  • Exam Language Options: English, Spanish, and Simplified Chinese. Exam Proctors provide instructions in English only
  • ServSafe Certificate is valid for 5 years
  • Exam Codes are not refundable


The Diamond Package includes the Premier Food Safety Online Food Manager Exam, an exam code to take the remotely proctored ServSafe Certification Exam with ProctorU, our Study Guide, and the ServSafe practice test.

You have one full year to complete the Online Food Manager Course. Training licenses automatically expire after that period.

Yes, the online course includes a online, mobile-friendly Study Guide, ServSafe practice test, and course outline.

No, our online course is self-paced. You may start and stop at any time, and complete it in multiple training sessions.

You may take the Online Food Manager Course from any desktop, laptop, tablet, or mobile device. We recommend Google Chrome and Mozilla Firefox as preferred browsers, as well as a high-speed internet connection to view the course.

Upon completion of the online training course, you will be able to download and print a Certificate of Completion of Training. This certificate

is not

the ServSafe Certificate, which can only be obtain upon passing the certification exam.

You will need a PC or Mac computer, which meets the Minimum System Requirements. Tablets and mobile devices are not supported. You will also need access to a quiet, private area, where no one will interrupt you. Before the exam can begin, the proctor will ask you to move your webcam or laptop around to verify that the environment meets all exam security protocols. The proctor will also request access to your computer to close and disable any programs, files, or apps not related to the examination process.

Once you are ready, you will need to complete the following steps:

  1. Create a ServSafe account
  2. Create a ProctorU account
  3. Download the latest version of Google Chrome or Mozilla Firefox
  4. Download and install the ProctorU web browser extension
  5. Verify that your PC or Mac meets the Minimum System Requirements (no tablets or mobile devices allowed).
  6. Review ProctorU Exam readiness guide
  7. Schedule your exam.

Please click here to watch a video that will walk you through the entire process.

For additional step-by-step instructions, please click here.

You can schedule the online ServSafe Exam as soon as you receive your exam code. We will provide you with the code within 1 business day from the date you purchased your package.

You may schedule your exam at any time. ServSafe Exam codes do not expire.

ProctorU allows you to cancel and reschedule at no additional cost. Exam codes are non-refundable and non-returnable.

English, Spanish, and Simplified Chinese. However, please keep in mind that ProctorU proctors only speak English and are not able to provide exam instructions in additional languages.

The only difference is the format of the exam. The In-Person exam is administered face-to-face by a proctor in the classroom, while the ProctorU version allows you to test from home with a live online proctor.

As soon as you successfully pass the ServSafe Exam, you will receive an email with your results and a link to download your certificate.

If your exam session is interrupted due to any technical issues or any other reason not related to test-taking irregularities, ProctorU will create an incident log and you will be eligible to receive a replacement Exam Code to schedule a new appointment. To request a replacement Exam Code, please contact ServSafe’s customer care team at or call 800-765-2122.

For maximum flexibility, both exam scheduling and testing is available to examinees 24/7.

ProctorU has a robust platform with multiple mechanisms to accurately detect instances of cheating. If you are not engaging in dishonest behavior, it is highly unlikely that the proctor will flag or end your exam session. If the session is flagged, it will be reviewed by ProctorU and ServSafe’s compliance team, who will determine if an investigation should be opened. Examinees will be contacted if they are allowed to re-schedule, or if the session is on hold due to an investigation.

We highly recommend that you secure a quiet and private space for the entire duration of your exam. This will minimize the risk of any unwanted interruptions which could be flagged by the proctor as irregularities.

Yes. Accommodations are available upon request. Please note that examinees are required to submit a Request for Exam Accommodation prior to scheduling the exam, as the request needs to be reviewed and approved by ServSafe's Exam Security team. Please contact us so that we may provide you with detailed instructions and the Special Accommodations Request form.

ProctorU complies with the following WCAG 2.0 accessibility:

  • ProctorU and NRAS work together once an accommodation is requested to enter it into the system for the examinee, and a ProProctor is assigned to the session that has familiarity with the accommodation and the process.
  • The textual information provided through the operating system functions well for displaying text, such as text content, text input caret location, and text attributes.
  • ProctorU’s applications will not override pre-selected contrast and color selections.
  • When electronic forms are used, individuals using Assistive Technology are able to access the information, field elements, and functionality required for completing and submitting the form.
  • Assisted technology, such as screen readers, have been approved.
  • End-users with disabilities can request product support documentation by opening a new case at
  • Questions regarding accommodations and/or assistive technology can be directed to

No. Food and beverages are not allowed.

If you don’t pass the ServSafe exam, you may schedule a retest ($99). ServSafe’s retesting policy allows examinees to take the exam twice within a 30-day period. If additional attempts are needed, examinee will be required to wait at least 60 days from the last attempt, with no more than four attempts allowed within a 12-month period.

Valid Documents
  1. An Arizona driver license issued after 1996, OR an Arizona nonoperating identification license
  2. A driver license issued by a state that verifies lawful presence in the United States (This does not currently include Hawaii, Illinois, Maine, Maryland, New Mexico, Texas, Utah, and Washington. The enhanced driver license from Washington is acceptable.)
  3. A birth certificate or delayed birth certificate issued in any state, territory or possession of the United States
  4. A United States Certificate of Birth Abroad
  5. A United States passport
  6. A foreign passport with a United States visa
  7. An I-94 Form with a photograph
  8. A United States Citizenship and Immigration Services employment authorization document or refugee travel document. Acceptable forms of documentation:
  • Permanent Residency Card/Resident Alien
  • Alien Registration Receipt Card
  • Employment Authorization Document (Form I-766, I-688A, I-688B)
  • A United States Certificate of Naturalization
  • A United States Certificate of Citizenship
  • A tribal Certificate of Indian Blood (CIB)
  • A tribal or Bureau of Indian Affairs Affidavit of Birth
  • ServSafe Online Food Manager Certification (2024)


    How to pass the ServSafe manager test? ›

    Passing the ServSafe test demands scoring higher than 70% — answering correctly at least 56 out of the 80 questions, with the rest used for research purposes.

    Is the ServSafe food Manager exam hard? ›

    The answer? Yes, it is challenging. But don't worry, most people pass. The ServSafe Manager exam tests your knowledge of several categories of food safety in a commercial foodservice environment.

    How many questions can you miss on the ServSafe manager exam? ›

    What is the passing score for the ServSafe Food Protection Manager Examination? A passing score is 70% or higher. This is obtained by answering at least 56 out of 80 questions correctly. The exam has 90 questions; however there are 10 pilot questions that are for research purposes only.

    How long does ServSafe Manager online course take? ›

    View the course in several short sessions each no longer than 1 hour. ServSafe Manager Online Course: 8-10 hours in length. ServSafe Alcohol Online Course: approximately 4 hours in length.

    Is the ServSafe Manager test open book? ›

    Q: Are study materials or notes allowed for my exam? A: No. Study materials (ie: books, notes, websites, calculators, etc) are not allowed while taking the ServSafe Food Protection Manager Certification Examination.

    What if I fail the ServSafe manager exam? ›

    You will need to purchase a new exam each time you need to retest. You can take the examination twice within 30 days. If you don't pass the exam on your second attempt, you must wait 60 days from your most recent attempt before taking the exam again. No more than four attempts are allowed within a 12 month period.

    How long should you study for ServSafe? ›

    Any providers who promise a 30-minute class will probably not be ideal if you are looking to get ServSafe® certified for the first time or looking for a comprehensive course. If this is the first time (and even if it isn't), you want to devote at least 3 hours to studying.

    Can I take the ServSafe Manager test online? ›

    Can I take the ServSafe Exam online? Yes!

    How do I know if I passed my ServSafe exam? ›

    You will receive an email notifying you that your score is available. If you pass the exam, you will also be directed to where you can view and print your certificate. Note it can take up to 24 hours for your certificate to become available, you will receive an email once your certificate is available.

    Is the ServSafe manager exam all multiple choice? ›

    Certification Process

    What is the format of the exam questions? All exams are multiple choice.

    What is the newest edition of ServSafe? ›

    Updated with the 2022 FDA Food Code changes, the ServSafe Manager Book is ideal for one- or two-day classroom instruction helping students prepare to take the ServSafe Manager Exam.

    How hard is it to pass ServSafe Manager test? ›

    Don't worry too much though, because most people pass. But, most people also complete an 8-hour training course before attempting the exam. If you have not taken a food safety training course or did lots of self-study, you will probably fail.

    How long is the ServSafe proctored exam? ›

    You will have 2 hours to complete your exam. Once you have answered all the questions, you will be able to review your answers on the “Answer Review” screen before you submit your exam for grading. To submit your exam for grading, click SUBMIT.

    Is ServSafe the same as food Handler? ›

    The bottom line

    A food handlers card is not synonymous with ServSafe, but you can earn a food handler card from ServSafe by taking and passing its Food Handler course.

    What is the passing rate for ServSafe? ›

    Certification Process

    A passing score for the ServSafe Alcohol Primary Exam is 75%. This is obtained by answering at least 30 out of 40 questions correctly. A passing score for the ServSafe Alcohol Advanced, Proctored Exam is 80% or higher. This is obtained by answering at least 56 out of 70 questions correctly.

    What type of certification may be required for food service managers and expires every 3 to 5 years? ›

    The National Restaurant Association recognizes the ServSafe Food Protection Manager Certification for a five-year period. ServSafe Alcohol, ServSafe Allergens and ServSafe Food Handler Certificates for a three-year period. However, state or employer requirements can vary.

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